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Opening of a new Utility Center

Today, on February 22, 2018, in Kostanay, another Center for Public Utilities (CCC) was opened. It was located at the address: Abai Ave 19, in the building of the state enterprise Kostanay-Su.
In the center there are cash desks of the State Enterprise "KTEK" and the state enterprise "Kostanay-Su".
The center will provide the following types of services:
• payment of utilities "without commission";
• acceptance of applications;
• reconciliation by accrual;
• conclusion of contracts for services;
• issuance of certificates of housing allowances;
• taking readings from meters;
For visitors of the center comfortable conditions are created. In order to provide high-quality and fast service, an electronic queue has been installed, the waiting area has been extended, air conditioning systems have been installed, there is a "no barrier" principle of rendering services, visual information stands about the procedure for obtaining and calculating received services are placed in an accessible place.
For people with disabilities it is planned to install a ramp, to facilitate their orientation, tactile tiles are provided.
"CCC" will work on the following schedule:
• Mon - Fri from 08:00 to 17:00.
• Sat - Sun - the output.

Press service of the akim of the city of Kostanay

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